You, our customer, are very important to us and we continually strive to bring you innovative merchandise with the exceptional high quality you have come to expect from us. We offer you a 100% satisfaction guarantee. This means that you may return unused, unworn merchandise for an even product exchange or for a full refund. Any applicable costs associated with the return of your order will be the responsibility of the customer. To be sure that your return is handled quickly and correctly, please include the return form inside your package. If you did not receive a return form, please provide your order number, item number, reason for return and requested resolution (size exchange or credit) please email us at email@example.com for instructions.
Personalized or custom merchandise cannot be returned, unless it arrived damaged.
You may contact our Customer Service Department regarding any returns. If merchandise was damaged in shipment, please call our Customer Service Department ASAP. The Carrier will need to inspect the shipment and a claim will be submitted.
You may return your package to:
7200 Industrial Row Dr.
Mason, OH 45040
Please note: All returns or exchanges must be received within 30 days of order receipt. We will only accept returns or exchanges that are in new condition. Items that have been washed, worn, damaged, or otherwise cannot be considered new will not be accepted for a return or an exchange.